Verse By Verse Ministry International Privacy Policy
Last modified: 19 June 2024
This Privacy Policy will explain how Verse By Verse Ministry International (“VBVMI”, “we”, “us” or “our”) use the data we collect from you when you use our website versebyverseministry.org (our “Website”) or our mobile application (collectively, the “Platform”).
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How third parties may use your data
- How do we store your data?
- Legal basis for using your data
- Marketing
- Your Privacy Rights
- Children’s Privacy
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
When you use our Platform, we collect the following data:
- Information which relates to you and can be used to identify you (“Personal Data”), including personal identification information, including your name, email address, phone number, and IP address.
- Information that is about you but individually does not identify you, such as your preferred language.
- About your internet connection, the equipment you use to access our Platform, and other usage details, such as operating system, IP address, and study progress.
- Information generated while you are using our Platform, including when, how often and under what circumstances you use our Platform.
- In connection with any payment you make through our Platform, payment card details.
- Your correspondence and communication with VBVMI, including any feedback and survey responses.
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Register online for any of our products or services.
- Make a donation to us through our Platform.
- Use or view our Platform via your device’s cookies.
- Voluntarily provide feedback on any of our message boards or via email.
- Enter information through fillable forms on our Platform, including language preference forms, mailing list forms, and donation forms.
As described in greater detail below, we also collect information about your use of our Platform through cookies.
How will we use your data?
We collect your data so that we can:
- Offer you a personalized experience on our Platform, including by saving your progress on lessons whether you access them through our Website or our App.
- Manage your account.
- Notify you of other products and services we think you might like.
- Process your donations. Please note that our third-party payment processor, Stripe, processes any payment you make through our Platform in accordance with their privacy policy, located at: https://stripe.com/privacy. We encourage you to review Stripe’s privacy policy prior to making any payments.
How third parties may use your data
All data collected will be used in accordance with this policy and the privacy policies of any third-party service provider as identified below. Please read these third-party privacy policies before using this website.
Technical support for our Platform is provided by our New Zealand partner, which may have access to your Personal Information for purposes of providing that technical support.
Our Website is hosted by Heroku. You can read more about how Heroku uses your data here: https://www.salesforce.com/company/privacy.
We also use Google Analytics to help us understand how our customers use our Platform. You can read more about how Google uses your data here: https://policies.google.com/privacy.
You can also opt out of Google Analytics here: https://support.google.com/analytics/answer/181881.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
How do we store your data?
We securely store your data on servers located in the United States. We strive to keep your data secure by implementing appropriate technical, organizational, and administrative measures.
We will keep your data while you have an account with us. If your account terminates for any reason, we will retain your personal information for as long as we have a legitimate need to retain it. Thereafter, we will either delete your data or de-identify it so that it is anonymous and cannot be used to reidentify you.
Legal basis for using your data
VBVMI only relies on consent as a legal basis for processing personal information in relation to sending marketing communication to account holders. Account holders have the right to withdraw consent at any time.
VBVMI collects and uses personal data because it is required for compliance with: its legal obligations, its duties and rights under a contract to a customer or its legitimate interests.
Our legitimate interests include:
- Providing, developing and improving our products and services.
- Delivering, maintaining, debugging and improving our products and service.
- Understanding our users’ activities, preferences and needs.
- Preventing, investigating, and detecting crime or fraud, including working with law enforcement agencies.
- Handling user contacts, inquiries and complaints.
- Protecting VBVMI by taking appropriate legal action against third parties who have committed criminal acts or are in breach of legal obligations with us.
- Effectively handling any legal claims or regulatory enforcement actions taken against VBVMI.
Marketing
VBVMI would like to send you information about products and services of ours that we think you might like. We share may share your data with our marketing partners to help us market our products and services to you. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes.
Your Privacy Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: You have the right to request VBVMI for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- You have the right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email or use our contact form.
US Residents
Residents of certain US States have state-law rights regarding use of their Personal Data. While some of these laws may not apply to nonprofit organizations, we permit residents of all states to exercise control over their Personal Data in accordance with this Policy.
Children’s Privacy
We care about protecting the privacy of children. We do not knowingly collect personal information of individuals under the age of 16. Anyone under the age of 16 using this Platform should only do so with participation from a parent or other guardian. If we learn that we have collected personal information from a child under 16, we will delete it in accordance with applicable law. If a parent or guardian becomes aware that his or her child has provided us with information without his or her consent, he or she should contact us via email and we will delete that information within a reasonable time.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our Website, we may collect information from you automatically through cookies or similar technology.
For further information, visit www.allaboutcookies.org.
We use cookies in a range of ways to improve your experience on our Platform, including:
- Keeping you signed in.
- Understanding how you use our Platform, such as by tracking screen views.
- Preventing fraud, if you choose to make a donation.
- Maintaining our Platform, such as by tracking server or Application crashes.
There are a number of different types of cookies, however, our Platform uses:
- Strictly Necessary: These are cookies which make our Platform function when you take certain actions, whether you are logging in, managing email preferences, or filling out forms. Since they are essential for our Platform to function, we cannot turn them off. You can wet your device to block or alert you about these cookies, but some parts of the Platform will then not work. These cookies store any personal data.
- Functionality: We use these so that we recognize you on our Platform and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Analytics: These cookies allow us to count visits and traffic sources to our Platform so we can measure and improve its performance. The information these cookies collect is aggregated and anonymous. If you do not allow these cookies, we will not be able to serve you the most relevant content and give you the best experience.
- Advertising: We use these cookies to collect information about your visit to our Platform, the content you viewed, the links you followed, and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our Platform features may not function as a result.
Privacy policies of other websites
The VBVMI Platform may contain links to other websites. Our privacy policy applies only to our Platform, so if you clink on a link to another website, you should read their privacy policy.
Changes to our privacy policy
VBVMI keeps its policy under regular review and places any updates on this web page. This privacy policy was last updated on the date set forth above.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or your would like to exercise one of your data protection rights, please do not hesitate to contact us via email or visit our contact page.
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the geographically appropriate governmental body.
Please note that if you reside in the European Economic Area, you have the right to lodge a complaint with your national Data Protection Authority. If you reside in the United Kingdom, you have the right to lodge a complaint with the Information Commissioner.
